AC
Anele C

1 reviews | Active since May 2019

16 Sept 2020, 09:20

Wesbank is the worst

Bad bad service. My premium has increased by +R500 although I have send my proof of insurance numerous of times. I keep getting emails saying that my proof was not received but a lady named Mandisa confirmed that all was sorted and received. I’m such frustrated by this service

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Replies (1)
WesBank
WesBank's reply16 Sept 2020, 10:12
Official
Dear Anele

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution