FR
Freddy R
1 reviews | Active since Oct 2011
09 Nov 2025, 17:47
WESBANK IS THE WORST
WESBANK IS THE WORST!
Again, every year without making contact me with they add a new policy to cover a vehicle that I have financed with them and which I have full insurance. In fact it is the SAME insurance policy I had since purchasing this vehicle 4 years now.
Why do I have to do WESBANKS job and check with the insurance company on record if the insurance is still in place.
But that is not my gripe. It is that WESBANK every year adds policies to my name, without contacting me to tell me they are too incompotent or too lazy to do their job.
And WESBANK dont bother to contact me, please you are wasting my energy. Just view me as a lost customer. We go through this every year and nothing change.
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Replies (1)WesBank's replyOfficial
10 Nov 2025, 08:25Dear Freddy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Nov 2025, 08:25
Official
Dear Freddy,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
