Wesbank is the worst.

There's bad service, then appalling service, then there's Wesbank service. I have been waiting for my account to be closed since the 11th Jan. I have called and emailed Ismail Kimmie (who apparently is the only person that can help me in the entire organisation.) I spoke to him last week and he assured me that I would receive the letter and the account will be closed. It's a week later and still nothing. I can't apply for further financing and I am now being forced to travel using public transport as a result.