MM
Maphatu M
1 reviews | Active since Apr 2019
05 Oct 2021, 13:52
Wesbank is the bits (waiting for a inadequate team leader)
I have been awaiting a paid up letter from Wesbank for my vehicle finance account for over 4 months.
I am being told the the account is being held up by legal fees I had disputed after an investigation you completed in 2019 and cancelled the fees. See the email correspondence from 2019
Can this matter be urgently resolved and a paid up letter to be sent through. As I need it 4months ago already!
PLEASE HELP!!!
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WesBank's replyOfficial
05 Oct 2021, 14:46Dear Maphatu M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Oct 2021, 14:46
Official
Dear Maphatu M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution