NL
Nita L
1 reviews | Active since Oct 2017
12 Jul 2019, 11:27
Wesbank is robbing us
We bought a vehicle in 2006. Shortly after it was written off we realized that the bank did not do a top up cover. We arranged to pay it off. I have been paying it off since 2007. Needless to say I never received any statements and have been paying ever since. Now more 10 years later we receive calls and threats from attorneys. If ever we have to buy a vehicle again we would not use wesbank even with low interest and double the top up. WESBANK is robbing the people.
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WesBank's replyOfficial
12 Jul 2019, 13:28Dear Nita L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C6F1.
Regards,
Elize FourieWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C6F1.
Regards,
Elize FourieWesBank Service Resolution
WesBank's reply12 Jul 2019, 13:28
Official
Dear Nita L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C6F1.
Regards,
Elize FourieWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C6F1.
Regards,
Elize FourieWesBank Service Resolution