Wesbank is refusing to settle my account
I'm trying to settle my account but they are refusing taking me from pillar to post. It has been 2 days without any response. When i call they just tell me thy're transferring my calls to a consultant then i'll wait for about 15 min and the phone will hang up.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
23 Jan 2024, 16:30Dear Kgothatso M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Jan 2024, 16:30
Official
Dear Kgothatso M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution