MK
Michelle K
1 reviews | Active since Nov 2017
12 Jan 2023, 08:41
Wesbank is like loadshedding, no service
Wesbank is like loadshedding, no service. We were told to send a copy of our private insurance to their email address so they could cancel their one with us. This they did not do, they owe us over R30 000 in insurance recovery and guess what, they still don’t respond, sent them about 50 emails….can’t phone as the music makes me deaf and holding on for nearly an hour uses up all my airtime, what a joke. I will never finance another vehicle with them.
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WesBank's replyOfficial
12 Jan 2023, 08:50Dear Michelle Kingsford
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Jan 2023, 08:50
Official
Dear Michelle Kingsford
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution