TM
Thato M
1 reviews | Active since Sept 2020
24 Mar 2025, 13:25
Wesbank Is Legally Debiting Me
Good day
I requested Wesbank to remove all the VAPS from my policy in January 2025, however I am still being *******ly debited.
The service consultant advised that it was escalated in January and failed to assist with the cancellation.
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WesBank's replyOfficial
24 Mar 2025, 13:36Good day Thato M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Mar 2025, 13:36
Official
Good day Thato M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution