1 reviews | Active since Sept 2015
wesbank is ***
My car was de-registered from my name to Wesbanks name and for 1 year i have been fighting with them to get it back to my name. they keep saying that they will get back to me but seems like that has never happens. i AM VERY DISAPPOINTED IN THEM AND ADVISE THAT NO ONE SHOULD EVER BUY A CAR THROUGH THEM AS NO ONE THERE IS ABLE TO DO THEIR WORK,<br> <br> i am now unable to licence my car and this is costing me over R1000.00 to get my licence renewed due to the delay is registering my car and now due to this my car is not road worthy either, ihave called many times and nothing still gets done. i have even had my wife call and she ends up shouting at them cause of the delays and they just keep delaying it.. next time i buy a car i would rather do it through nedbank or ABSA. wesbanks employees are RUDE, and just concomitant, NEVER WILL I BUY A CAR THERE AGAIN!!!
Thank you for bringing your concerns to our attention and affording us the opportunity to address same.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when our actions have caused you to question the Bank's integrity, for which we humbly apologise.
A manager from the relevant department has subsequently contacted the account holder to confirm that a third party had logged this complaint as our customer was not aware of same. We nevertheless ensured the successful registration of your vehicle as required.
We hope that this matter was resolved to your satisfaction and that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank
Thank you for bringing your concerns to our attention and affording us the opportunity to address same.
As a service driven organisation, WesBank goes to great lengths to render unsurpassed service excellence to all our valued customers with every interaction. It is therefore extremely disappointing when our actions have caused you to question the Bank's integrity, for which we humbly apologise.
A manager from the relevant department has subsequently contacted the account holder to confirm that a third party had logged this complaint as our customer was not aware of same. We nevertheless ensured the successful registration of your vehicle as required.
We hope that this matter was resolved to your satisfaction and that our efforts have restored your faith in WesBank.
Yours sincerely,
WesBank