DZ
Duncan Z

1 reviews | Active since Dec 2015

29 Apr 2021, 08:52

Wesbank is joke

Self-Service portal is absolutely pathetic - you just go around in circles Calling customer care is even worse - you hold for nothing less than 16 minutes

0
Replies (1)
WesBank
WesBank's reply29 Apr 2021, 12:43
Official
Dear Duncan
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution