sM
simon M

1 reviews | Active since Sept 2022

19 Sept 2022, 10:25

wesbank is full of *******ion they treat black people bad

NAME:MULAUDZI SIMON ID NUMBER:*** WE LAUCHED A COMPLAIN ON THE 6 SEPTEMBER 2022 BUT THE ARE NOT ATTENDING US ABOUT MY VIHECLE WHICH THEY REPOSSED IT TWICE USING THE COURT ORDER WHICH I PAYED FOR IT ON 2018 . THER IS NO ANY FEED BACK FOR WESBANK SINCE THEY SENT ME AN EMAIL ONTHE 6TH SEPTEMBER SAYING IM MUST GIVETHE 5 WORKING DAY FOR INVESTIGATION . SINCE They took my car using **** court/old court order the following day went to wesbank head offices and the gave us this guy buy the name of "Mgadi Mtsamayi" he told us that he cant understand how the can reposes a car using old court order on 20 july 2022 at that time the sattlement amount of a vehicle was R74000 and now on we cant understand why the car is at the Roadeport sherrif while the took a car at FNB stadium, and if the court order was orignal so and we want to know why there keeping there car at sherrif's. Since the took the vehicle on 20 july 2022 the car it is still at sherrifs so who must pay those sherrifs and storage because the court order which the used it was ****.Because im not getting any help from them i thinking on taking dis matter to media because im not getting any help

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Replies (1)
WesBank
WesBank's reply19 Sept 2022, 10:52
Official
Dear Simon M, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution