1 reviews | Active since Jan 2017
Wesbank is financially abusive
Wesbank is financially abusing me. I come across with legal fees on my account this month on 18th September 2018. I don't have any idea how did I incur those legal fees. I did not get the notice that prharps I should settle the account with a certain amount that I don't even know, but came across with legal fees on my account.
This is going to be the second time I'm paying these legal costs and I don't get any explanation as why I'm paying these legal costs.
Maybe this is the punishment that I opted to debt review when was struggling with my debts. They have longed terminated my account and even took legal action to recover arrears, all arrears are settled, and I decided to pay little more than the original installment but still there are legal fees in my account that I don't understand.
To put this on record , wesbank is runned almost by 90% of *********. I regret and curse the day I requested to be financed by *********. The mission is not about providing a fair service to customers but to fulfill you ********ity agenda.
This is going to be third attempt trying to repossess my car without any valid reason and unexplained legal fees.
I will never ever recommend anyone to this bank.
Dear mthandenimemela
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS7A471
Regards,
WesBank Service Resolution
Dear mthandenimemela
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS7A471
Regards,
WesBank Service Resolution
