HD
Hlengiwe D

1 reviews | Active since Jul 2022

13 Jul 2022, 03:17

WesBank is Delaying to cancel my vehicle finance with ********!!

I recently bought a car at motor city Pietermaritzburg financed by WesBank. The dealership where I bought the car they over charged me and I want to cancel my vehicle finance from WesBank and when I called the WesBank consultant for cancelation of contract they are taking me back to the dealership of ********,the dealership is causing the delay of terminating the contract. As a first time buyer that dealership took that advantage of over charging me and now I don't trust them anymore more WesBank please come to my rescue and cancel my finance with you so I can return the car to the dealership as in yesterday.

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Replies (1)
WesBank
WesBank's reply13 Jul 2022, 07:58
Official
Dear Hlengiwe D,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution