WESBANK is DE*****ING its clients by *******ly deducting DEBIT ORDERS FOR FULLY SETTLED ACCOUNTS

Wesbank is busy with a **** it seems , where paid up accounts are still been debited. I have noticed 12 such complaints per hellopeter on the same issues where this repeatedly happens with *********** replies from the business. In certain instances this happened in 2 months in a row where the debit order still gets deducted. So know that there is context i will add my very same issue:

On the 19th i requested settlement letter.On the 23rd this was paid up in full and on my banking app i notice a early termination fee was included per the settlement amount (i thought this was *******) On the 26th i could successfully request enatis docs.The registration transfer doc was successfully done. On the 30th a debit order still goes off - the call centre says its open from 0800 - 1200 but cuts off, all other attempts to contact them including emails bears no feedback. This is a **** and i will take it up with the banking ombudsman and will also contact the CE of Wesbank and FNB directly - as this ********* behaviour must not be condoned or taken lightly - it cant happen to 12 people in the space of lets say 2 weeks in the same manner - at the very least if these where genuine mistakes these customers would not have felt so frustrated to raise this on Hellopeter. Its just wrong that consumers gets *****ed in such ********* ways by RSA Business without proper checks and balances and proper compensation and recourse where they are just treated as a number. The point about deducting funds which should not have been done so - is that there is time value of money and in most cases is needed to pay other living expenses - yet the bank can take it from your account and the consumer is not compensated.

I WANT MY MONEY BACK WESBANK and not when u decide - u stole the money in essence as i might as well register a case of theft by the police!!!