MM
Maphatu M
1 reviews | Active since Apr 2019
12 Oct 2021, 11:41
Wesbank is Abusive!
This is the THIRD TIME I have escalated this matter. Can Wesbank issue my payed up letter for an account the was paid up for over 5 months now. I have not been assisted to this day.
I will give Wesbank 36 hours to resolve this issue before I take the legal route. I honestly don’t understand why I am treated in this manner.
ITS UNACCEPTABLE because if the tables were turned I would have had possessions repossessed by now. STOP ABUSING YOUR POWER AND PRIVILEGES
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WesBank's replyOfficial
12 Oct 2021, 12:40Dear Maphatu M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 Oct 2021, 12:40
Official
Dear Maphatu M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution