Wesbank is a ***********.

So here i am back again round two of this angoing battle with wesbank, after further investigation and receiving a summons from wesbank post my last complaint it has become painfully clear that wesbank does not care about clients at all. So here goes and i urge all wesbank client to insist on their statement as i found i very interesting patern app**** by wesbank whereby they kept my account in arrears and inflated the arrears amount ongoing even after 4 times of settling the amounts they inflated in the past where 3 times i was in credit inspite of the installments being paid, so subsequently i went on debt review, turns aout they continued to inflatr the arrears even then. About 2 years ago i lost my job and missed 4 months worth of payments totaling a little over R5200 while on debt review, after renegotiating with wesbank they advised if i go back onto debt review and i dont miss any further payment they will stop action and no interest would be levied onto the capital agreed amount. I agreed and for more than 18months have kept to this agreement. Now bear in mind the agreed amount and payment was given to me by wesbank, my debt counselor submitted this exact proposal, noe suddenly after accepting my payments which reflect on the statement for more than 18 months wesbank suddenly come forward stating they reject the proposal? I know, how can they firstly give the proposal then reject it right? Gets better though during this past 18 months wesbank continues to inflated the arrears amount plus added legal fees now wanting me to pay R35k... Its ironic as the law very clearly states if they do not accept an arrangement then must reject payment... Otherwise legally if they accept they agree to the arrangement right, not according to wesbank whom obviously don't care much for the law nor their client whom actually pay their salaries. So if someone keeps your account in arrears to levie interest does this not constitute *****? And don't think because they reply on here with sorry for your experience a complaint resolution specialist will be in contact will help either they have no influence or power to correct anything. But as if stands all attempts to resolve the matter with wesbank have failed so i will now move forward with legal action as well as formal complaints to the NCR amd Ombudsman, hopefully they will open a formal inquiry amd hold wesbank responsible for their actions? As the sherif of the court said when surviving the summons, get a lawyer because this seems ***** due to the fact he had 7 other summons of the se nature to serve on the same day... Perhaps my opion should be the law firm working with wesbank is paying kickbacks? But once my legal team is done with this case i will send an update on here for other parties experiencing the same treatment.