Wesbank is a Corporate Bully

In December 2019 I purchased a vehicle with Wesbank being the financing company. I requested that the vehicle be in my name, but that the debit order be in my company name as this was how my trade in was financed. After 2 weeks I was told that they can only change the debit order info after my first instalment. I then agreed and waited until the beginning of February to engage with them about changing my debit order. It has taken nearly a month and I am still no closer to changing the debit order. Every email requires additional information, its as if they have never done this before. Simply unprofessional. No explanations and no apologies. Eventually I received a letter confirming the change... the information was incorrect. I responded to advise them and yet again, they sent me requests for more info. No clarity and no clear plan! This is so frustrating and you cant even phone them because no one answers. Corporate Bully at its BEST!!!