NB
Nadia B

1 reviews | Active since Jul 2018

20 Mar 2024, 10:49

WesBank insurance - Terrible service

WesBank insurance services is absolutely no pleasure to deal with when it comes to claims to be paid out. We have been battling to get an invoice paid since 2022. When we phone WesBank we get referred from one department to another the whole time each department has a different excuse. Totally unacceptable.

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Replies (1)
WesBank
WesBank's reply20 Mar 2024, 11:02
Official
Dear Nadia B,
   
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution