CK
Conrad K
1 reviews | Active since May 2022
18 Jul 2022, 15:01
Wesbank Insurance Shortfall Claims
"Good day
Shortfall claim submitted on the 06th June 2022
Claim will take 3 to 4 weeks to be finalized"
It has now been 6 WEEKS later and my shortfall claim has still not been settled yet. Extremely poor service on your side Wesbank, I am utterly disappointed.
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WesBank's replyOfficial
18 Jul 2022, 15:23Dear Conrad K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply18 Jul 2022, 15:23
Official
Dear Conrad K,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution