Wesbank Insurance ****

I have been contacted by wesbank to provide proof of insurance. I have emailed them numerous times, no response. tried calling the number they provided, says its busy and they cant take my call. the website they give just doesn't work or exist. I called wesbank customer care, spoke to un agent regarding the matter, he confirmed my details and took down my policy number and inception date. I also emailed my proof of insurance to service@wesbank and still did not get a reply. Today, 17th of Dec i get an email that they will charge me an extra amound for insurance because they did not receive my proof of insurance, what gets me is that their insurance is underwritten by Hollard, and my comprehensive insurance i had from day 1 of having the vehicle is also with Hollard. I dont know how wesbank is running a business, but i will surely NOT be using them again. Had a previous vehicle financed with MFC and had none of these issues. Basically wesbank is *****ing my money as nobody there know how to check or read an email.

Thank you and hope to hear from wesbank very soon