DP
Deshin P
1 reviews | Active since Jan 2022
28 Jan 2022, 09:06
Wesbank insurance confirmation
I have been requested insurance confirmation from Wesbank of which the same has been sent.
I received an sms stating that this is not received and subsequently an additional R1200 has been added to my vehicle finance.
After numerous calls and emails I have not gotten in contact with any representatives. This is not on as Wesbank has the power to add on additional amounts without my consent.
I would not recommend Wesbank to anyone
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WesBank's replyOfficial
28 Jan 2022, 09:33Dear Deshin P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Jan 2022, 09:33
Official
Dear Deshin P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution