1 reviews | Active since May 2016
Wesbank - *********** and useless
I recently upgraded my Vodacom contract and my number was changed. I have sent wesbank 7 emails this past week and no-one responds. My previous number was given to my wife's sister and she showed me that just between Monday and Friday wesbank called 37 times a day! That is ridiculous!!! Do you realize people work and CANNOT answer their phones. At my office we are not allowed to take any calls. In my emails i specifically requested my number to be changed and that i am available on email. I also indicated that money was transferred by my wife to my account and that i will settle the bakkie on Friday 4 October and that 3 payments will be made on the Hyundai but once again no-one responds to any emails at wesbank. I will definitely never use wesbank ever again!! The service is non existent and wesbank is the most irritating company! We are harassed because wesbank doesn't read emails. Unacceptable!! I am requesting AGAIN change my number to the 079 one listed and read emails and make the notes on the system so that the next person doesn't call. Fix it !!!!!!!!!
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
