AS
Alec S
1 reviews | Active since Apr 2015
01 Jun 2021, 14:36
wesbank ***********
I have settled my account for a vehicle with wesbank about a month ago but battling to get my NATIS docs sent to me. I have emailed numerous times to their service email with no success. I have taken the DSV options as requested and sent all details and now nothing. I will never finance through them again. I have tried contacting CEO Chris De Kock but it seems he is also very elusive. Everyone at wesbank uses the covid excuse but us customers dare not stop paying because of covid.
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WesBank's replyOfficial
02 Jun 2021, 08:35Dear Alec,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Jun 2021, 08:35
Official
Dear Alec,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution