WESBANK INCOMPETENCE

So I get a call from WESBANK (Charmain) who advised me that my account is in arrears since January by thousands of Rands, WOW, seriously, Jan? It is April already.<br> <br> Called in again and spoke to Delren who was competent enough to tell me the following:<br> I have made prior arrangements in Jan to have them debit me but someone from WESBANK did not update my details as per the agreement, so who's fault is that exactly?<br> It's a pity I cannot swear here because I would really like to express the Utterly Disgusting service received by WESBANK.<br> WESBANK call ***<br> I don't know why calls and logs are recorded, it's useless because WESBANK has no proper history of my arrangements. How can one trust this bank and the integrity of their systems.<br> <br> <br> Never again would I deal with WESBANK or suggest it to anyone else.<br> Choose a bank that will give you service you deserve, serve that you pay for.<br>