EJ
Esther J
1 reviews | Active since Nov 2013
04 Dec 2019, 14:18
Wesbank *******ly repossesses the wrong vehicle and refuses to clear my name
Upon my car being *******ly and incorrectly repossessed the following has occurred:- 1. No official demand registered with the High Court 2. Upon demand, suddenly it took weeks to be produced; vehicle details recorded are not even my car! 3. An agreement is reached to get rid of the vehicle and I settle an amount to get this off my name AFTER I receive a letter of proof that this was their error in the first place. 4. Part of this agreement was for Wesbank to clear my name; they did not 5. I then was advised by my Advocate to cease payment immediately due to Wesbank not honouring the signed agreement.
I cannot even get finance of any kind because of Wesbank! Thanks Wesbank!
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Replies (1)WesBank's replyOfficial
04 Dec 2019, 14:56Dear Esther,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply04 Dec 2019, 14:56
Official
Dear Esther,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
