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PETER-JOHN GOLIATH

1 reviews | Active since Aug 2013

15 Sept 2022, 10:42

WESBANK, how to not get helped

It is truly a horrible experience dealing with Wesbank, I have been trying to get through to someone for the last 2 hours. Phones just ring and eventually the one time i got through, the call was put down and the consultant didn’t even bother in calling me back. Is this tbe only platform to get through ?

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Replies (1)
WesBank
WesBank's reply15 Sept 2022, 11:18
Official
Dear  Peter-john G, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, 
WesBank Service Resolution