MM
Mzwandile M
1 reviews | Active since May 2009
31 Aug 2020, 15:33
Wesbank hiding interest rate
Why is the interest rate I'm being charged not stated on my monthly statement as required by law?
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Replies (2)
WesBank's replyOfficial
31 Aug 2020, 15:57Dear Mzwandile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply31 Aug 2020, 15:57
Official
Dear Mzwandile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
MM
Mzwandile M's updateReviewer Update
02 Sept 2020, 13:41Someone called me on Monday 31 and was to call me back on Tuesday. True to form, no call came through on Tuesday or today!!!!!!!
MM
Mzwandile M's update02 Sept 2020, 13:41
Reviewer Update
Someone called me on Monday 31 and was to call me back on Tuesday. True to form, no call came through on Tuesday or today!!!!!!!