MS
Molemole S

1 reviews | Active since Oct 2021

09 Oct 2021, 15:19

Wesbank Hell

My mom passed away and we have not gotten the letter of executorship as we waiting on the Master of the High Court- but Wesbank ain’t about communicating when it comes to the account. I have tried my level best in keeping in touch even tried applying for refinancing but they not giving in reasons why it was dissatisfactory for them.

0
Replies (1)
WesBank
WesBank's reply11 Oct 2021, 10:51
Official
Dear Molemole S 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution