Wesbank has the worst customer service

Worst customer service I have ever had in my life. I have been requesting for a simple border letter to allow me to cross with my Wesbank financed vehicle. I have been on calls for over an hour being posted from pillar to post. It looks like noone from the customer service know what they do. Just for a simple border letter one is made to waste hours begging for it. after patiently waiting, I have been told someone will call me back sometime during the day. I have never had this horrible experience from my previous vehicle financier (Standard bank). I will never recommend anyone to use Wesbank services. The company is not customer oriented.

Frustrated Client. Account Number : GWJ08809S - ***