MM
Mbulelo M

1 reviews | Active since Dec 2020

28 Oct 2021, 16:34

Wesbank has the Worst Customer Care

Wesbank has the worst customer care. I have been waiting for my Natis Certificate and other documents since Decemver 2019 without success. I have been calling them for the past two weeks and they are good at making empty promises that I will receive my documents. I regret that I have been using them to buy cars. Never again!

0
Replies (1)
WesBank
WesBank's reply29 Oct 2021, 08:20
Official
Dear Mbulelo M,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution