MM
Mbulelo M
1 reviews | Active since Dec 2020
28 Oct 2021, 16:34
Wesbank has the Worst Customer Care
Wesbank has the worst customer care. I have been waiting for my Natis Certificate and other documents since Decemver 2019 without success. I have been calling them for the past two weeks and they are good at making empty promises that I will receive my documents. I regret that I have been using them to buy cars. Never again!
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Replies (1)WesBank's replyOfficial
29 Oct 2021, 08:20Dear Mbulelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Oct 2021, 08:20
Official
Dear Mbulelo M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
