WesBank has PATHETIC service
I paid WesBank the required fee for duplicate NATIS documents in June 2020. To date I have not received anything, this despite the fact that I've responded to their emails on 4 different occasions after they requested the same information 4 Times.
There service is absolutely PATHETIC and if possible I would NOT recommend them at ALL
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WesBank's replyOfficial
07 Sept 2020, 09:38Dear Charnell Wicomb-Williams,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply07 Sept 2020, 09:38
Official
Dear Charnell Wicomb-Williams,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution