LD
Liezl D

1 reviews | Active since Sept 2020

22 Sept 2020, 14:05

WESBANK HAS NO MERCY

NO MERCY APP**** FOR COVID RELIEVE. NO RESPONSE - ONLY AUTOMATED RESPONSE TO APPLY ONLINE - STILL NO RESPONSE. 4 MONTHS BEHIND ON INSTALLMENT - I PHONED CALL CENTRE TO MAKE AN ARRANGEMENT. ARROGANT CONSULTANT SAID PAY THE FULL OUTSTANDING AMOUNT OR VEHICLE WILL BE REPOSESSED.NO MERCY OR EVEN TRYING TO HELP.

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Replies (1)
WesBank
WesBank's reply22 Sept 2020, 15:54
Official
Dear Liezl D,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution