Wesbank has lost my vehicle registration

<p>I've been a satisfied Wesbank customer since 2001. At the begninning of May I paid off my vehicle early as I'm leaving the country and I wanted to sell the vehicle out of hand. I requested that the original registration document be couriered to me at my work address.</p> <p> </p> <p>As I have not yet received the document, I followed up this morning. According to the tracking information the courier handed the document to an individual at my work. The name given to the courier does not reflect on the register of employees. The first consultant told me it was my problem as Wesbank has given the document to a courier. The second consultant gave me a vague promise that Wesbank would call me back.</p> <p> </p> <p>Wesbank, it is your responsibility to deliver the document to me. I have no contract with your careless courier. You should be on the phone right now sorting this out and finding the document. Without the registration I cannot sell the vehicle and I'm stuck in SA. Where is the after sales service?</p> <p> </p> <p>Please attend to this matter urgently.</p>