Wesbank has become incredibly lax and unprofessional.

This has been a very tedious and frustrating experience, dealing with these people at Wesbank. I bought a vehicle in 2009 and had a painfree, seamless purchase. This new application however, has taken weeks, and I've had to call them sometimes twice a day to obtain feedback despite jumping through their hoops, regarding this application. Each time I am promised an agent will call me back, yet I simply receive an email and they cannot keep to timeframes, are constantly referring to somebody else, who is dealing with the issue, yet they have all the information at their disposal . I am highly disappointed, and regret this process this time around.