Wesbank harassing me at home

Wesbank is resorting to sending heavily tattooed bouncers to intimidate me at my home. A man by the name Linda Buthelezi and an accomplice showed up at my house without prior notice to collect the vehicle after I had made a payment arrangement with Hilda Magagula. A different consultant later called me to find out why I had not paid and I related the story to him and he admitted that the provisions of the NCA had been flouted by wesbank. I am gainfully employed and intend to settle the car loan just with a temporary adjusted payment plan. Forced confiscation is both ******* and *********, I can not have people following me around and coming to my house, this is a serious safety concern. I have requested for the audio telephone recordings where I made arrangements but one wesbank consultant told me they are no longer available, another told me they can only be accessed via a subpoena yet another consultant told me I can only access them my driving all the way to wesbank offices and listen to them from there. When you are on a call they introduce the call by telling you that calls are recorded and will be made available to you upon request. I have made three requests already and everyone at wesbank is ducking and diving. On one hand I want to pay on the other hand I am afraid the car will be *******ly ceased on some highway regardless of whatever payments or payment arrangements I have made.