Wesbank - grrrrrrrrrrrrrrrr (because I dont use swear words)

<p>This issue has been ongoing for more than a year. I lost my income and even though I had cover which i paid R99 a month for to cover my premium in the case of loss of income, all of a sudden there was all of these exclusions etc. However, after I received a call from Wesbank late January 2016 I arranged to pay certain amount, which was agreed upon. That was the last I heard from Wesbank until someone came knocking on my door wanting to take the vehicle. I contacted Wesbank to see what the issue was and asked about the arrangement and agreement, which I was upholding from my side. However, the certain individual dealing with me had the worst attitude and instead of making a suggestion on how to resolve the issue at hand and received absolutely no reply to my request to provide me with the recording of the telephone conversation as proof of the arrangement. In the meantime, I am still paying the amount I arranged to pay. Now I understand that a judgement has been taken against me and piles of legal fee and interest on top as well. In the last few weeks again I have asked for the recording just to have a lady contact me stating that she is trying to understand what it is that I want. I want Wesbank to provide the recording, reverse the judgement, legal fees and additional interest and tell me what payment will be acceptable to them apart from a settlement amount, because believe me if I had I would have paid it. I can’t lose my vehicle as it is my only means of transport and I am reliant on it to create and income at this point in time and no one in Wesbank wanted to hear or understand since last year in April.</p>