mN
malose N

1 reviews | Active since Dec 2018

14 Sept 2019, 12:30

WesBank gone too far.

Wesbank has no right to make public their potential clients' private details which they acquired through a third party. I used Wesbank on two occasions to purchase vehicles and have never given them the ERF number of my residence as part of the physical address. I now receive their Cash Power letters bearing my ERF number and street address for services that I or my spouse have not solicited. This is unacceptable.

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Replies (1)
WesBank
WesBank's reply16 Sept 2019, 09:33
Official
Dear malose nyatlo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution