Wesbank *****

Someone call me from Wesbank after I threatened them to go to the police. They then replayed a recording of my conversation with the telesales person. (Poor quality method of replay, sounds like they literally held the phone to their speakers. High tech, informing me i can have a copy of the recording) Once i finally was able listen I was inaccurately told i had agreed to the policy. I was simply hustled, very creative use of wording and order of the words made it seem like i agreed to said policy. When to the client it simply sounded as if Wesbank & i have a current policy which explained the various benefits. Me being the client thinking wow discount on tyres and traffics fines wonderful! In the mean time it was, without conformation nor verbal agreement, had signed up to the amount of R100 od added to my debit order... This clear as day ******* and a **** and im saddened by these actions. They then said they were not going to refund me for the amount but would cancel the policy. Affective after 4 busniess days. Lets see if the word holds up, come the end of the months debit order... On the bright side the lady i spoke to was patient with me. My suggestion is you make dam sure your sales team cross the T's and dots the I's come the end of a sale!