WESBANK - Frans Masekoameng - ANSWER AND SORT THIS OUT NOW!!

Item: WesBank
Rating: 1
Author: Janine M

I HAVE TRIED TO CALL Frans Masekoameng FOR DAYS NOW. PHONE PERMANENTLY ENGAGED. VW FINANCE SERVICES YOU HAVE DISPATCHED MY NATIS PAPERS TO SOMEONE IN PRETORIA - MY TRACKING NUMBER VIA DSV IS WESBT***4. I AM SICK TO DEATH OF THE RUN AROUND YOU HAVE GIVEN ME. I HAVE TRIED 17 TIMES TODAY TO REACH YOU FRANS AND 17 TIMES I HAVE FAILED. I AM SICK TO DEATH OF BAD SERVICE - I WANT MY NATIS DOCUMENTS - I HAVE AN EMAIL CONFIRMING MY PHYSICAL ADDRESS: 56 GLENOAK ROAD, WELCOME GLEN, 7975 AND *** DO YOU DO - YOU SEND THEM TO SOMEONE IN PRETORIA!!! I HAVE NEVER LIVED OR WORKED IN PRETORIA.

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Replies (1)

WesBank's replyOfficial

08 Mar 2021, 16:55

Dear Janine M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply08 Mar 2021, 16:55

Official

Dear Janine M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution