WM
Wayne M

1 reviews | Active since Jan 2011

24 Mar 2022, 12:08

Wesbank financial services

Poor service. Receiving a myriad of information via email from Wesbank urging you to call them otherwise they will debit additional premiums from your account but when you attempt to call the consultants you wait 45minutes only to get cut off.... Covid 19 has been the excuse , not anymore. Wesbank quickly to lure clients but service levels is up to s... Definitely my last term with this clowns.

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Replies (1)
WesBank
WesBank's reply24 Mar 2022, 13:09
Official
Dear Wayne M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution