TP
Thato P
1 reviews | Active since Oct 2016
19 Oct 2021, 15:21
Wesbank finances ****** vehicles
Bought a ****** vehicle from a dealership financed by wesbank - the investigator send all the proof that was requested by Neo and Kubashni as they had requested- Now Kubashni is not responding to emails anymore regarding the way forward of how to stop monthly debiting of the car I don’t have anymore and how they’ll process my refunds!! The dealership has settled the account with the bank and now Wesbank is taking me up and down with my money !!
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Replies (2)TP
Thato P's updateReviewer Update
19 Oct 2021, 15:30Wesbank is abusive ... I’ve tried everything, it’s really unfair that I keep paying for what I don’t have . Everything you had requested has been done , all investigations !! The dealership has paid you back your money !!! So why is it difficult now to Process all my refunds and stop the debiting!! ?
TP
Thato P's update19 Oct 2021, 15:30
Reviewer Update
Wesbank is abusive ... I’ve tried everything, it’s really unfair that I keep paying for what I don’t have . Everything you had requested has been done , all investigations !! The dealership has paid you back your money !!! So why is it difficult now to Process all my refunds and stop the debiting!! ?
WesBank's replyOfficial
20 Oct 2021, 07:48Dear Thato P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Oct 2021, 07:48
Official
Dear Thato P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution