WESBANK FINANCED A LEMON

I have been trying to call Patience Ramanugu on *** and emailed her on *** since Monday and I have not received any feedback. Even tried calling Jade Thomas on *** still no feedback. You finance a lemon and I can be paying a load for a broken car.

Just following up with the complaint I have with CMH Honda Hatfield. I purchased the Vehicle on 2 July 2021. The vehicle is a 2019 Polo DSG, with 48km on the clock. Also bought a VW service plan and maintenance plan.

I took the car for 60KM service around January. That's when the Menlyn VW brought it to my attention that the vehicle might have been in an accident. They compiled a report to take to CMH Honda. The manager, Johan , insisted that the evidence was not sufficient to prove the car was in an accident.

I had to take it to VW Silver Lakes for a second opinion. They did a full stripping and discovered the airbags were missing, proving that the vehicle was in an accident. Spoke to the principal for CMH Honda Francois ******tse he went to Silver lakes to confirm the issues. Days later he said CMH is not responsible for fixing it because it has been more than 6 months.

Now the bill to replace the airbags is around R50K.