TG
Theo G

1 reviews | Active since Jan 2022

13 Jan 2022, 10:26

WESBANK FINANCE STAFF CLUELESS !!!!

has to be the worst ****ing customer service there is app**** for a vehicle in 2017 for a R300 000 loan got approved almost instantly. Trying to buy a R150 000 car can't help me phone their office got transferred so many times have to call back every time and then the process starts all over again consultants have no idea what their department is about this guy says it's that department that department transfers me back to the previous department bunch of *********** lazy people working there for real From 09:00 till 10:23 just being transferred REDICILOUS!

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Replies (1)
WesBank
WesBank's reply13 Jan 2022, 11:40
Official
Dear Theo G,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution