LL
Liezel L

1 reviews | Active since Apr 2019

26 Apr 2019, 10:17

Wesbank F*CKED up

So Wesbank made the biggest mistake this morning. Took 4 car payments from me. That is sooooo much money to say the very least. Even though they made the biggst mistake and i can not explain how dissapointed i am, a man named Lunga helped me and kept me calm. *His* service was great. Wesbank's service is the ****tiest i have ever experienced.

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Replies (1)
WesBank
WesBank's reply26 Apr 2019, 11:47
Official
Dear Liezel,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

I will personally be in touch with you to resolve this matter.

Your reference number is CRS930C0.

Regards,
Anastacia Naidoo
WesBank Service Resolution