TS
T S
1 reviews | Active since Jul 2019
01 Jul 2019, 13:33
WesBank Fast Track application
WesBank Fast Track application "get feedback within 1 business day" It is now 2 WEEKS! Everyday I call, everyday I email, absolutely no customer service. Can't speak to anyone, everyone just passes the buck. As an FNB customer I expected more, but alas, they have no interest in assisting anyone.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
01 Jul 2019, 14:56Dear TS2,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C387.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C387.
Regards,Neo SitholeWesBank Service Resolution
WesBank's reply01 Jul 2019, 14:56
Official
Dear TS2,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C387.
Regards,Neo SitholeWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS9C387.
Regards,Neo SitholeWesBank Service Resolution