DM
Dzunisani M
1 reviews | Active since Jan 2018
25 Oct 2022, 10:45
Wesbank failing to update account
Wesbank is failing to update my account together with their collecting partner. None of them knows what is happening with the account even after I have provided them with a paid up letter. The account was settled 10 Months ago.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
25 Oct 2022, 11:07Dear Dzunisani M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply25 Oct 2022, 11:07
Official
Dear Dzunisani M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
