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Dzunisani M

1 reviews | Active since Jan 2018

25 Oct 2022, 10:45

Wesbank failing to update account

Wesbank is failing to update my account together with their collecting partner. None of them knows what is happening with the account even after I have provided them with a paid up letter. The account was settled 10 Months ago.

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Replies (1)
WesBank
WesBank's reply25 Oct 2022, 11:07
Official
Dear Dzunisani M, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution