HE
Hendrik E

1 reviews | Active since Oct 2016

06 Jan 2020, 12:03

Wesbank failed to supply the correct NATIS DOCUMENTS

I have requested my NATIS documents to be rectified by the Reg Track department and I have paid the amount required and handed over the required documents in the beginning of December 2019 and I am still waiting for a tracking number as well as the rectified documents, I will never allow wesbank to finance another vehicle for me or my family nor my company ever again.

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Replies (1)
WesBank
WesBank's reply06 Jan 2020, 12:21
Official
Dear Hendrik E,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution