1 reviews | Active since Sept 2013
Wesbank economical with the truth
Thank you for your concerns highlighted allowing us to investigate your matter. A representative from our customer service centre has communicated with you regarding the matter and we have clarified that your documents were released to you already. We have also explained the process should you require a duplicate and the costs associated.<br> <br> We trust that you find this in order.<br> <br> This was Wesbanks response.<br> <br> First of all they say they did send my papers but i am still waiting for proof of that Which funny enough were not supp**** yet. Until i have proof nothing is clarified!!!!<br> <br> Second you call center said i will get a e-mail from them regarding a copy off the papers that seems to have dissapeared. And the amount i have to pay to rectify your mess. <br> <br> Still no e-mail after all this time. Or did that allso misteriesly disappeared?<br> <br> Hennie
Thank you for sharing your concerns affording us the opportunity to assist. Our Service team have liaised with you previously explaining the process of obtaining your duplicate registration document, since the original was sent to you previously. Another e-mail has been sent to you clarifying what is needed from you and we await your response.
We will also attempt calling you again.
Kind regards
WesBank
Thank you for sharing your concerns affording us the opportunity to assist. Our Service team have liaised with you previously explaining the process of obtaining your duplicate registration document, since the original was sent to you previously. Another e-mail has been sent to you clarifying what is needed from you and we await your response.
We will also attempt calling you again.
Kind regards
WesBank
