WK
Willem K

1 reviews | Active since Sept 2015

18 Dec 2025, 12:17

Wesbank Early Debit

Wesbank decided to debit my vehicle on the 18th without my permission. I phoned in to ask why this has happened and was told that there was an sms sent out to communicate this. Who still reads their sms ? I honestly do not care about an sms as when I signed my agreement with Wesbank I stated my debit order for the 25th of every month. This was the agreement. I also received a statement for December that states my due date for payment is the 25th of December. Can someone from wesbank please get back to me regarding this matter as I would like to know who will be paying my bank chargers.

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Replies (1)
WesBank
WesBank's reply18 Dec 2025, 12:30
Official
Dear Willem Kruger.

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution