WK
Willem K
1 reviews | Active since Sept 2015
18 Dec 2025, 12:17
Wesbank Early Debit
Wesbank decided to debit my vehicle on the 18th without my permission. I phoned in to ask why this has happened and was told that there was an sms sent out to communicate this. Who still reads their sms ? I honestly do not care about an sms as when I signed my agreement with Wesbank I stated my debit order for the 25th of every month. This was the agreement. I also received a statement for December that states my due date for payment is the 25th of December. Can someone from wesbank please get back to me regarding this matter as I would like to know who will be paying my bank chargers.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
18 Dec 2025, 12:30Dear Willem Kruger.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply18 Dec 2025, 12:30
Official
Dear Willem Kruger.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
