AS
Adrian S

1 reviews | Active since Jan 2018

28 Jun 2022, 16:53

WESBANK DROPPING THE BALL AGAIN. ***

Wesbank is useless. 15 working days for duplicate registration forms and now they don't know what happened to my application. Three times last week - the consultant pretends bad communication line is why they have to terminate the call. I have two other wesbank contracts in my wife's name............ never again.

USELESS USELESS USELESS

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Replies (1)
WesBank
WesBank's reply29 Jun 2022, 07:31
Official
Dear Adrian Stratford,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution